Last call for change the address
over 5 years ago
– Mon, Dec 28, 2020 at 11:01:57 PM
Hello Victims,
Now all the products are ready to ship. We expect to begin shipping by Quartermaster Logistics in January 2021 onwards due to a few problems with the MAJOR implications for VAT and Tax collection for kickstarters and all direct-to-consumer sales in the UK and EU.
Effective on January 1st, 2021 there are changes to UK VAT law that will likely consider Kickstarter projects as sales where VAT will need to be collected at the point of sale. As a result, we have to complete the UK / EU tax registration before we can start shipping.
Last call for change the address
In the meantime, every backer who needs to change their address, please notify us directly via email: [email protected] within January 15, 2021. We will update the addresses of all of you in Backerkit again after January 15th.
We thank you guys for being patient with the month's delay and after receiving our production copy of the game we can assure you it will be worth the wait.
Lastly, please follow our movements closely at our Facebook group: Victim Community If you have any problems or questions, please don't hesitate to contact us. Thank you for following
Merry Christmas and Stay safe!
Hexa House team
Shipping update and Inside the box!
over 5 years ago
– Mon, Nov 30, 2020 at 07:32:09 PM
The first lot of products have been sent to Thailand.
(This lot is a product before we launched the project on Kickstarter)
We apologize for the recent update because there were some problems with coordination and transportation management.
This time, we had finished delivering 500 sets of products to Thai people since they pre-ordered it before launching the Kickstarter project. We will start shipping to all Kickstarter Backers from December 2020 onwards, which we have coordinated with Quartermaster Logistic completed. We will notify everyone of the tracking number via Email from BackerKit.
For Backers who still want to change the shipping address after sending the Final Call, you can contact us directly at email: [email protected]
In this section, we may need to collect the number of people who wish to change their address and ship it to QML. This may take time to coordinate and make changes. We sincerely hope you all understand the delay.
Inside the box from our product!
This is a photo from the first lot that was delivered to a customer in Thailand. We thank you guys for be patient with the delay and after receiving our production copy of the game we can assure you it will be worth the wait.
The Boxes
Scenario while playing
The evils from core box.
The victims from core box.
Victim's board.
The dice tower.
Playmat.
Playmat.
Item cards.
Event cards
Evil's board.
Bunker Board with Tokens.
New map from Asylum expansion.
Improving QC process in next lots.
After delivering the first lot of products, we have received approximately 5% of our customers' feedback regarding the Miniatures inside the box damaged. Therefore, we have decided to notify the manufacturer to inspect the QC process again on the lot that will be sent to Kickstarter Backers. The manufacturer has informed us that we will spend about one month on this part. We sincerely hope everyone will understand the delays because we want to ship the best products to our Backers.
Lastly, please follow our movements closely at our Facebook group: Victim Community. If you have any problems or questions, please don't hesitate to contact us by email: [email protected]
Thank you for following
Hexa House team
Shipping update
over 5 years ago
– Tue, Oct 20, 2020 at 08:24:40 PM
Hello Victims,
Finishing mass production went quite smoothly, so if there will be no problems at receiving containers in shipping hubs, shipping will start within 4 weeks! (November 2020). And here is a video of the product that we have asked the factory to send to us first to check the product's quality.
Core Box
Expansion Box
We are in the process of filming a detailed Unboxing clip. After everything is complete, we'll keep you posted in the next Mega-update. Lastly, please follow our movements closely at our Facebook group: Victim Community. If you have any problems or questions, please don't hesitate to contact us.
Thank you for following
Hexa House team
All Charged Up!
over 5 years ago
– Wed, Sep 02, 2020 at 11:43:57 PM
Hello Victims,
We would like to inform everyone that the production process is going well. And something was done before the deadline we expected! That means everyone might get our games ahead of schedule! Which should start shipping from the factory in October onwards.
However, we would like to inform some Backers that have not paid for shipping and provide your shipping address through our Pledge Manager, please contact us immediately. Because after the factory has finished producing products. They will immediately send them to the Fulfillment Center. We need to charge a higher delivery fee than usual for those who have not paid shipping charges. (Because shipping from Thailand Or Singapore to your address which has a relatively expensive shipping cost). Please contact us by email: [email protected] or Kickstarter messages before September 30th, that will be the last day for us to send your address information to the Fulfillment Center.
Including those who pay by credit card declined, we will send you an email to notify you that you need to check and update your credit card again.
Lock Addresses
We will lock everyone's delivery address by September 30th, if you wish to change the shipping address, please contact us immediately. Please contact us by email: [email protected] or Kickstarter messages.
Update our production
We have refined the details of the dice to be more beautiful. (Change from printing symbols to mold all dice)
And we have brought our prototype to be presented at the Board Game Festival Thailand 2020. We are very happy with the response and can't wait to send our Victim for everyone to play!
Lastly, please follow our movements closely at our Facebook group: Victim Community If you have any problems or questions, please don't hesitate to contact us. Thank you for following
Hexa House team
Due to the issue from Paypal, we will add extra time to close the Pledge manager.
over 5 years ago
– Mon, Aug 03, 2020 at 01:59:26 AM
Hello Victims,
From our mistakes, we have set up manual payments on Paypal. Therefore, those who have paid for shipping on June 27 have been canceled. Right now, our team has resolved the issue for Backers. We will increase the period to close the PM from July 31, 2020, to August 15, 2020, instead.
You can see how to complete the survey by this link: https://www.kickstarter.com/projects/hexahouse/victim-the-cursed-forest-and-the-asylum-expansion/posts/2876292
If you have received a payment cancellation email from Paypal, please contact us directly by email: [email protected] or Kickstarter messages. We will make payment via Paypal to you again. We are sorry about this inconvenience.
Update our production
Now we get Final Prototype from the factory is complete and hope everyone likes this. However, we still find errors in the Insert Tray. We will improve the size of the card hole to be larger enough to insert Card Sleeves.
The dice
The dice tower
Character boards (Asylum Expansion)
Character board with Marker cube
Character board with Trait & Secret token
Test Asylum Building
Lastly, please don't forget to check your shipping address on the Pledge manager and those who do not receive survey emails. Please contact us at urgently: [email protected]
Thank you so much
Hexa House team